Resident
Confidentiality Agreement
Protects resident privacy. Outlines what personal information is collected, how it's used, and who has access. Every resident signs this at orientation.
Operating Documents & Resources
The policies, agreements, and standards that guide how our home operates.
Recovery residences that follow documented operating standards provide better outcomes for residents and stronger trust with families, referral partners, and the community. Below are the core documents that guide our operations - aligned with NARR/CCAPP best-practice standards.
Note: Document templates referenced below are based on guidelines provided by CCAPP (California Consortium of Addiction Programs and Professionals). Forms are suggestions and do not constitute legal advice for any particular locality.
Resident agreements & orientation
These documents are reviewed with every resident during orientation before move-in.
Resident
Financial Agreement
Clear disclosure of all fees, deposits, payment schedules, refund policies, and financial expectations - in writing, before move-in. No surprises.
Resident
Resident Rights
A written statement of every resident's rights - including privacy, dignity, fair treatment, grievance processes, and access to personal belongings.
Resident
House Rules
Written expectations covering sobriety, curfew, chores, visitors, quiet hours, shared spaces, and community responsibilities. Clear and consistent.
Resident
Grievance & Enforcement Policies
How residents can raise concerns. How rule violations are handled. A fair, documented process for warnings, consequences, and appeals.
Resident
Weekly Schedule
A structured weekly routine including house meetings, chore rotations, curfew times, and community activities. Helps residents build healthy habits.
Operational policies
Internal documents that guide how we run the home, manage staff, and maintain safety.
Operations
Mission & Vision Statement
Our core purpose and values. Why we exist, who we serve, and what outcomes we work toward.
Operations
Code of Ethics
Ethical standards for staff and leadership. Covers honesty, conflicts of interest, resident welfare, and professional conduct.
Operations
Good Neighbor Policy
Written commitments to the surrounding community - covering noise, parking, property upkeep, and neighborhood respect.
Operations
House Manager Contract
Roles, responsibilities, and expectations for house managers - including emergency procedures, resident communication, and reporting.
Operations
Medication Policy
How medications are stored, administered, and documented. Protects resident safety and complies with applicable guidelines.
Operations
Infectious Disease Control
Procedures for preventing the spread of illness, sanitation standards, and protocols for handling health concerns in shared living.
Certification & external resources
About recovery residence certification in California
California's Department of Health Care Services recognizes CCAPP as the certifying organization for recovery residences in the state. Certification involves documented operating standards, peer review, and annual site inspections.
The certification process includes:
1
Application & documentation - submit all operating policies, agreements, insurance, and organizational information.
2
Ethics & compliance agreements - sign code of ethics, ethical advertising, and employee agreements.
3
Site inspection - a peer inspector visits the home to verify health, safety, and standards compliance.
4
Certification & ongoing review - approved homes receive certification and are subject to annual inspections and complaint investigations.
External links go to CCAPP's official website. Overcomers is not affiliated with CCAPP. This page is informational only and does not constitute legal advice.
Questions?
If you're a family member, case manager, or referral partner and want to learn more about how our home operates, we're happy to talk.